20+ years designing IT systems for Fortune 500 companies, now serving small businesses

Recover £120,000 per year in lost revenue

Small business owners waste 12% of annual revenue on manual workarounds between disconnected systems.

We connect your software, eliminate the friction, and give you 15 hours back every week, allowing Founders to scale.

Black and white photo of a row of four large, empty arches casting deep shadows on a textured wall.

Trusted by businesses across the entire UK

You're spending hundreds, maybe thousands, of pounds every week on manual tasks that shouldn't require your time at all

Your systems don't talk to each other

You're paying for 7 different software tools, but spending hours manually moving data between them because they don't communicate.

You are the integration.

You're hemorrhaging time on "small" tasks

20 minutes updating the CRM. 15 minutes creating reports. 30 minutes reconciling invoices.

It's costing you £500-2,000 per day in your time alone—and you don't even realise it.

You bought expensive software that's making it worse

You're paying £15,000/year for tools that don't quite fit your business, so you've created manual workarounds.

Now you're paying for the software AND the workaround.

You can't scale because you can't step away

Every process requires you. Nothing runs without your intervention. You're the bottleneck, and hiring more people won't fix it, you'll just be managing them too.

In 6 months, you'll have lost £60,000+ in productivity costs, you'll have passed on growth opportunities because you "can't step away."

You don't need more software. You need someone who can make your existing systems work together so you are no longer the bottleneck.

In 20 practical questions, less than 2 minutes, it diagnoses what would stall, break,
or escalate if you were offline for two weeks, and why.

The Equinox Approach

Stop being the bridge between your software. Start focusing on systems growth.

You need someone who can make your existing systems talk to each other, fill the gaps strategically, and give you back the time you're losing to manual workarounds.

20

Years of systems expertise

IT systems for Fortune 500 companies applied to SME challenges

£10M+

Revenue recovered for clients

Real money back in your business through efficiency gains

100+

Integrations completed

We connect the tools you already own and use

The PULSE Framework™

You need someone who can make your existing systems talk to each other, and fill the gaps strategically

Diagnostic clarity in weeks, not months

A complete audit of where you're losing money to manual processes, with a clear roadmap of what to fix first and why it matters. No guesswork. No 6-month discovery phases. Fast, actionable clarity.

Implementation that actually works

We connect your systems together, eliminate the manual workarounds, and train your team—so the solutions actually get used.
We don't just give you a report and disappear. We implement it.

Time back in your schedule

Our clients typically reclaim 15 hours per week. That's 780 hours per year you get back to focus on strategy, growth, and the work only you can do. Not updating spreadsheets or reconciling invoices.

Decisions made in days, not quarters

No 18-month approval cycles. No corporate red tape. Quick decisions from grateful clients who see immediate ROI. Small business speed with enterprise-grade expertise.

The PULSE Framework™

Our proprietary methodology for diagnosing, implementing & optimising business systems

Developed over 20 years in enterprise IT and refined for small business impact. Built to turn system chaos into streamlined efficiency for small business owners.

P

Pinpoint

The aim is to identify what’s working, what’s not, and where the biggest opportunities for improvement lie.

U

Understand

This stage shapes the foundation for a tailored plan that aligns with the organisation’s goals and culture.

L

Launch

The focus is on delivery, speed, and ensuring that every action connects back to the outcomes defined earlier.

S

Sustain

In this phase, we embed new practices into daily operations, provide training and support, and ensure the organisation has the right tools and confidence to maintain progress independently.

E

Evolve

Transformation doesn’t end; it adapts. The final stage returns to review mode, capturing lessons learned and identifying what’s next.

A red line indicating a heartbeat

What our clients say

“Dawn and her team provided an exemplary service at a time when we had lost critical resource during a Systems implementation. I was particularly impressed at how Dawn listened carefully to our needs, she did not assume anything and tailored her response accordingly. From the outset Dawn communicated well and as a result we very quickly developed a strong relationship built on trust and mutual understanding. The team behind Dawn at Equinox shared her passion and enthusiasm which was very helpful as with all implementations it is difficult to maintain momentum thankfully we did."
Sue Graham
“The team at Equinox have been nothing short of amazing. We were experiencing a lot of issues implementing Unit 4 and Equinox came in to support. They quickly got to grips with the situation and have supported and mentored the team through to the point of go live and beyond. I’m very grateful for their support. Every person I have dealt with has been incredibly supportive and determined to get us the right outcome!”
Gary Harvey
“Great customer service, professional and very helpful. I highly recommend Equinox. They provide excellent service, using experienced and knowledgeable consultants.”
Ania Bordon

We don't work with everyone, and that's on purpose. We work with:

Small-to-medium businesses (1-250+ employees)

Beyond startup chaos but not yet enterprise bureaucracy. You have systems, but they don't work together.

Owner-operators losing £500+ monthly to poor system efficiency

You know something needs to change. You can feel the friction every day.

Businesses ready to scale beyond referrals

You need systems that work without constant manual intervention so you can grow.

Companies willing to invest in efficiency

You're ready to commit to implementing the solutions we recommend—not just getting a report.

We're enterprise systems experts who've chosen to serve small businesses, because that's where we make the biggest impact.

You need someone who can make your existing systems talk to each other, fill the gaps strategically, and give you back the time you're losing to manual workarounds.

We've lived your pain, we know the process

We fixed our own system chaos first, then started helping others. We know what it's like to be drowning in manual workarounds.

Enterprise experience at small scale

20 years designing systems for Fortune 500 companies, now applied to small businesses who need it most.

We understand both worlds

We speak enterprise IT and small business operations. That combination is rare and powerful.

We quantify everything

You'll know exactly how much time and money you're saving. We measure ROI in hours reclaimed and revenue recovered.

We don't just consult, we implement

We're not consultants who hand you a report and leave. We build it, train your team, and ensure it works.

We're ahead of the curve on AI

AI-led enhancements where appropriate. We know when to use automation and when human judgment matters.

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Get the Free Systems Efficiency Audit, and see exactly where you're losing £120K+ annually

You are the decision maker of last resort. You hold the joined up picture in your head. Problems escalate because no one owns the whole flow.

That means switching off is risky, scaling feels heavier than it should, and every week includes more firefighting than progress. This scorecard is designed to show you why.