Real results from real businesses

Equinox CL delivers measurable outcomes for SMEs—reclaiming time, revenue, and efficiency. Explore our client journeys below.

Stories

How we recovered lost revenue

75% reduction in outstanding tickets

Reduced the University of Essex’s support ticket backlog by ~75% (from ~300 to ~70 tickets)

NCC went live with Unit4 ERP in Feb 2024 and found there were several parts of the system that they required assistance to resolve from the build of the software (NB: Build consultants were not Equinox) and therefore Equinox were approached to assist as we had help them through UAT and planned the cut over form their old systems to Unit4 ERP for them due to internal staff shortages.

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Hitting 100% of agreed milestones

Delivered Proactis interface and Payroll go‑live on time in November 2024, hitting 100% of agreed milestones.

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100% of support SLAs met for 4.5 years

6 year partnership with Cornerstone

Equinox Consulting have worked with Cornerstone over 6 years. They have no internal Unit4 expertise, except the understanding held within the Finance Team to the level of super user. At Equinox we provide Cornerstone with all roles required, from planning hot fixes, liaising with 3rd Party providers (e.g.: Unit4, Hosting Company, 3rd party software providers) to enable the smooth processing of all data between their other systems and Unit4.

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In 6 months, you'll have lost £60,000+ in productivity costs, you'll have passed on growth opportunities because you "can't step away."

You don't need more software. You need someone who can make your existing systems work together so you are no longer the bottleneck.

Take Your Stress Test

In 20 practical questions, less than 2 minutes, it diagnoses what would stall, break,
or escalate if you were offline for two weeks, and why.

We're enterprise systems experts who've chosen to serve small businesses, because that's where we make the biggest impact.

You need someone who can make your existing systems talk to each other, fill the gaps strategically, and give you back the time you're losing to manual workarounds.

Take Your Stress Test

We've lived your pain, we know the process

We fixed our own system chaos first, then started helping others. We know what it's like to be drowning in manual workarounds.

Enterprise experience at small scale

20 years designing systems for Fortune 500 companies, now applied to small businesses who need it most.

We understand both worlds

We speak enterprise IT and small business operations. That combination is rare and powerful.

We quantify everything

You'll know exactly how much time and money you're saving. We measure ROI in hours reclaimed and revenue recovered.

We don't just consult, we implement

We're not consultants who hand you a report and leave. We build it, train your team, and ensure it works.

We're ahead of the curve on AI

AI-led enhancements where appropriate. We know when to use automation and when human judgment matters.

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What our clients say

“Dawn and her team provided an exemplary service at a time when we had lost critical resource during a Systems implementation. I was particularly impressed at how Dawn listened carefully to our needs, she did not assume anything and tailored her response accordingly. From the outset Dawn communicated well and as a result we very quickly developed a strong relationship built on trust and mutual understanding. The team behind Dawn at Equinox shared her passion and enthusiasm which was very helpful as with all implementations it is difficult to maintain momentum thankfully we did."

Sue Graham

“The team at Equinox have been nothing short of amazing. We were experiencing a lot of issues implementing Unit 4 and Equinox came in to support. They quickly got to grips with the situation and have supported and mentored the team through to the point of go live and beyond. I’m very grateful for their support. Every person I have dealt with has been incredibly supportive and determined to get us the right outcome!”

Gary Harvey

“Great customer service, professional and very helpful. I highly recommend Equinox. They provide excellent service, using experienced and knowledgeable consultants.”

Ania Bordon

Get the Free Systems Efficiency Audit, and see exactly where you're losing £120K+ annually

You are the decision maker of last resort. You hold the joined up picture in your head. Problems escalate because no one owns the whole flow.

That means switching off is risky, scaling feels heavier than it should, and every week includes more firefighting than progress. This scorecard is designed to show you why.

Take Your Stress Test